Shipping Policy

Last updated: July 23, 2026

Thank you for choosing Luxery Gifts! We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
• You will receive a confirmation email after placing your order and another email with tracking information once your order has been shipped.
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Domestic Shipping: 2–7 business days
• International Shipping: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery may be delayed due to customs processing, weather conditions, carrier issues, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

Any available free shipping offers will be clearly displayed during checkout.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email (where available). You can use this tracking number to monitor your shipment's progress.

International Shipping

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. We will do our best to update the address before your order is dispatched.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Delayed Deliveries

While we strive to meet estimated delivery times, we are not responsible for delays caused by shipping carriers, customs, severe weather, or other circumstances beyond our control.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may no longer be able to make changes or cancel it.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us through our customer support page or by email. We are happy to assist you.